Transport Policy

Transport Policy ÉVORA

By purchasing on our website, you agree to the terms in this shipping policy. Read it carefully before placing an order.

Processing time

All orders are processed within 24 to 48 business hours after payment. Orders placed on weekends or holidays are processed on the next business day.

Shipping time

After processing, shipping takes 3 to 16 business days depending on your location. We offer worldwide shipping.

Order cancellation

Our automated fulfillment system blocks cancellation after dispatch. Check all information before purchase.

Possible delays

We strive to handle orders promptly, yet delays happen due to:

Large order volume. Peak sales periods or promotions extend processing and shipping times.
Unexpected events. Natural disasters, pandemics and other events influence delivery schedules.

We appreciate your patience and understanding during this period.

Shipping costs

Shipping costs are calculated at checkout based on your location and the weight of the order.

Tracking information

After dispatch, you receive a confirmation email with a tracking number. Tracking updates appear within 48 hours.

Duties and fees

International customers are subject to customs duties, fees or taxes according to the regulations in your country. These fees are the responsibility of the buyer and are not included in the purchase price.

Incorrect shipping information

Ensure your shipping address is correct when placing an order. ÉVORA is not responsible for delays or extra costs caused by incorrect or incomplete shipping details.